Terms of Service | Sports EyeQ
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Terms of Service

Effective date: July 28, 2026  ·  Last updated: July 28, 2026

These Terms of Service (“Terms”) govern access to and use of the Sports EyeQ Basketball Business System and related websites, applications, and services (collectively, the “Services”). By creating an account, accessing the Services, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not use the Services.

1. Who we are

The Services are provided by Sports EyeQ (“Sports EyeQ,” “we,” “us,” or “our”), including our website at www.sportseyeq.com and the Basketball Business System application. Contact us at Support@sportseyeq.com or 484-254-6282.

2. Definitions

  • Basketball Business System means Sports EyeQ’s software platform for college basketball programs to capture player evaluations, organize recruiting targets, compare prospects, and run related business and financial models.
  • Program means the college basketball organization or workspace created or joined within the Services.
  • Authorized User means an individual invited to or otherwise granted access to a Program under these Terms.
  • Customer means the college program, institution, athletic department, or other entity that subscribes to or is otherwise authorized to use the Services for a Program.
  • Customer Data means information submitted to or generated through the Services by or on behalf of a Customer or its Authorized Users, including prospect profiles, evaluations, notes, financial inputs, roster information, and related recruiting data.
  • Subscription means the paid or trial access plan selected for a Program, including seat limits and billing terms shown at checkout or in an order form.

3. Eligibility and authority

The Services are intended for use by college basketball programs and their authorized staff. If you accept these Terms on behalf of a Customer, you represent that you have authority to bind that Customer. You must be at least 18 years old and legally able to enter into a binding contract.

You are responsible for ensuring that your use of the Services complies with applicable law, institutional policy, NCAA or other governing-body rules, conference requirements, and any obligations relating to student-athlete privacy, recruiting, and data handling.

4. Accounts and access

Access to a Program is provided through user accounts and role-based permissions (such as Head Coach, Admin, Coach, Scout, or Viewer). The Customer is responsible for:

  • maintaining the confidentiality of login credentials and invite codes;
  • all activity occurring under its Program accounts;
  • promptly removing access for users who should no longer have it; and
  • ensuring that Authorized Users comply with these Terms.

You agree to provide accurate account information and to keep it current. Notify us promptly at Support@sportseyeq.com if you believe an account has been compromised.

5. Subscriptions, billing, and payment

Paid access to the Services is offered on a subscription basis unless otherwise agreed in writing. Fees, seat limits, billing intervals, and any applicable taxes are shown at checkout, in the Services, or in a separate order form or statement of work.

  • Payment processing. Payments are processed by our third-party payment provider (currently Stripe). By subscribing, you authorize us and our payment provider to charge the payment method you provide for recurring fees and any applicable taxes.
  • Renewals. Unless canceled in accordance with these Terms, Subscriptions renew automatically for successive billing periods at then-current rates, except where a fixed term is stated in writing.
  • Trials and exemptions. We may offer free trials or billing-exempt access at our discretion. Trial or exempt access may be modified or ended at any time.
  • Non-payment. If payment fails or a Subscription lapses, we may suspend or limit access until payment is received.
  • No refunds. Except where required by law or expressly stated in writing, fees are non-refundable and there are no credits for partial billing periods or unused seats.
  • Changes to fees. We may change pricing for renewals by providing reasonable notice. Price changes apply to the next renewal period unless you cancel before renewal.

6. Acceptable use

You agree not to, and not to permit others to:

  • use the Services for any unlawful, fraudulent, or unauthorized purpose;
  • access or attempt to access another Program, account, or data without authorization;
  • reverse engineer, decompile, scrape, or attempt to derive source code or underlying models from the Services, except to the limited extent such restriction is prohibited by law;
  • interfere with or disrupt the integrity, security, or performance of the Services;
  • upload malware or harmful code, or use the Services to send spam or abusive content;
  • misrepresent affiliation with Sports EyeQ or any college, conference, league, or governing body;
  • resell, sublicense, or make the Services available to third parties except as expressly permitted for the Customer’s Program; or
  • use the Services to build a competing product or service using non-public aspects of the Services.

We may investigate violations and may suspend or terminate access where we reasonably believe misuse has occurred.

7. Customer Data and privacy

As between Sports EyeQ and the Customer, the Customer retains ownership of Customer Data. You grant Sports EyeQ a limited license to host, process, transmit, display, and otherwise use Customer Data solely to provide, maintain, secure, and improve the Services, comply with law, and enforce these Terms.

You represent that you have all rights and permissions needed to submit Customer Data to the Services, including any personal information relating to prospects, student-athletes, staff, or others. You are responsible for obtaining any required notices and consents.

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

8. What the Services are — and are not

The Basketball Business System is a decision-support tool. It helps programs organize evaluations, comparisons, and related business inputs. Sports EyeQ does not make recruiting, roster, scholarship, NIL, or financial decisions for you. Outputs such as grades, rankings, KPIs, comparisons, and financial projections are generated from information entered by your staff and are provided for informational purposes only.

You remain solely responsible for all recruiting, compliance, budget, and personnel decisions. You should not rely on the Services as the sole basis for any decision affecting a student-athlete, institution, or third party.

9. Intellectual property

Sports EyeQ and its licensors own the Services, including all software, interfaces, workflows, evaluation frameworks, scoring logic, reports, branding, documentation, and other materials made available through the Services, excluding Customer Data. These Terms do not transfer any ownership rights to you.

Subject to your compliance with these Terms and payment of applicable fees, we grant the Customer a limited, non-exclusive, non-transferable, revocable right for its Authorized Users to access and use the Services during the Subscription term for internal program use only.

You may not copy, modify, distribute, sell, or create derivative works from the Services or our content except as expressly allowed. Feedback you provide may be used by Sports EyeQ without restriction or compensation.

10. Confidentiality

Each party may receive non-public information from the other. The receiving party will use the other party’s confidential information only as needed to perform under these Terms and will protect it using reasonable care. This obligation does not apply to information that is publicly available without breach, independently developed, or rightfully received from a third party without restriction.

Customer Data is treated as the Customer’s confidential information except as needed to operate the Services or as required by law.

11. Third-party services

The Services may integrate with or link to third-party services, including payment processors, hosting providers, analytics tools, and scheduling tools. Those services are governed by their own terms and policies. Sports EyeQ is not responsible for third-party services and does not control their availability, security, or practices.

12. Service changes and availability

We may update, modify, or discontinue features of the Services from time to time. We strive to keep the Services available but do not guarantee uninterrupted or error-free operation. Scheduled maintenance, updates, and events beyond our reasonable control may cause temporary interruptions.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORTS EYEQ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR FREE OF ERRORS, OR THAT ANY OUTPUT WILL MEET YOUR REQUIREMENTS OR COMPLIANCE OBLIGATIONS.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORTS EYEQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORTS EYEQ’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY THE CUSTOMER TO SPORTS EYEQ FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

15. Indemnification

You will defend, indemnify, and hold harmless Sports EyeQ and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) Customer Data; (c) your violation of these Terms or applicable law; or (d) any dispute between you and a third party relating to recruiting, compliance, employment, or student-athlete matters.

16. Suspension and termination

You may cancel a Subscription through the billing tools in the Services, if available, or by contacting Support@sportseyeq.com. Cancellation takes effect at the end of the current paid billing period unless otherwise stated.

We may suspend or terminate access immediately if you materially breach these Terms, fail to pay fees when due, pose a security risk, or use the Services unlawfully. Upon termination, your right to access the Services ends. We may retain Customer Data for a reasonable period as required by law, backup practices, or dispute resolution, after which it may be deleted.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website, within the Services, or by other reasonable means. The “Last updated” date at the top of this page will change when updates are posted. Continued use of the Services after the effective date of updated Terms constitutes acceptance of the changes.

18. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Except where prohibited by law, the parties agree that any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Pennsylvania, and each party consents to personal jurisdiction in those courts.

Before filing a claim, the parties agree to attempt in good faith to resolve the dispute by contacting Support@sportseyeq.com.

19. General

  • Entire agreement. These Terms, together with the Privacy Policy and any order form or written agreement signed by the parties, constitute the entire agreement regarding the Services and supersede prior discussions on that subject.
  • Order of precedence. If there is a conflict between these Terms and a signed order form or master services agreement, the signed document controls for the Customer covered by that document.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
  • No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

20. Contact

Questions about these Terms: